Privacy Policy

This Privacy Policy governs the manner in which Survivor Life Limited collects, uses, maintains and discloses information collected from users (each, a “User”) of the survivorlife website (“www.survivorlife.com”). This privacy policy applies to the Site and all products and services offered by Survivor Life Limited.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

We may collect and use Users personal information for the following purposes:

  • To improve customer service

    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience

    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site

    We may use feedback you provide to improve our products and services.

  • To process payments

    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails

    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

     

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Advertising targeting and personalisation

Survivor Life Limited works with a number of partners including AdRoll, Facebook, Instagram, Google, Twitter and Taboola and use technology such as cookies for the purposes of advertising targeting, analytics and personalisation within each of these platforms. 

Further information regarding these partners respective policies can be found below:

https://www.adrollgroup.com/privacy

https://www.facebook.com/policy.php

https://policies.google.com/technologies/ads

https://twitter.com/en/privacy

https://www.taboola.com/privacy-policy

 

Changes to this privacy policy

Survivor Life Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Cookie Policy

Below is a list of the cookies used on the website, along with their function and expiration date.

NameFunctionExpiration
MCPopupClosedUsed to control the display of the newsletter popup.1 year.
_bitnami_closed_banner_Used to control the display of the Bitnami banner.1 month.
eucookielawUsed to control the display of the EU Cookie Law notice.1 year.
wordpress_Used to record a logged-in user. This is restricted to the admin area.2 weeks.
wordpress_logged_in_Used to record a logged in user.2 weeks.
wp-settingsUsed to customize the user's view of admin interface, and also the main site interface.2 weeks.
wp-settings-timeUsed to customize the user's view of admin interface, and also the main site interface.2 weeks.
woocommerce_cart_hashUsed to store information about the content of your bag as a whole and to record any changes.Browser session (Cookie is deleted when the user stops browsing).
wp_woocommerce_session_WooCommerce cookie used to record a unique code for each user so that it knows where to find the bag data in the database for each user.48 hours.
woocommerce_items_in_cartWooCommerce cookie used to store information about the content of your bag as a whole and to record any changes.Browser session (Cookie is deleted when the user stops browsing).
wp-settings-[time]-3This is used to customize your view of admin interface, and possibly also the main site interface.Browser session (Cookie is deleted when the user stops browsing).
wordpress_test_cookieUsed to check whether your web browser is set to allow, or reject cookies.Browser session (Cookie is deleted when the user stops browsing).
adrollUsed to personalise content and ads, provide social media features, and analyse traffic24 months

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